Frequently Asked Questions

Please reach us at info@CocoonHospitality.com if you cannot find an answer to your question.

What is the cancellation policy at Cocoon Hospitality?

The cancellation policy at Cocoon Hospitality varies depending on the type of reservation. Please refer to your confirmation email or contact our reservations department for more information.

Are pets allowed at Cocoon Hospitality?

No, Cocoon Hospitality does not allow pets, except for service animals.

Does Cocoon Hospitality offer room service?

Yes, room service is available at Cocoon Hospitality during limited hours.